Operating Model Design

Also known as: Our Operating Architecture framework

How your teams, data and AI agents should work together

For leaders who need a new way of working, not a new tool.

Part of Activation Services

Overview

What this service is and the value it creates, in two or three plain sentences.

Why now?

  • We are experimenting with AI, but the operating model has not moved
  • Work is stuck between teams, data and new tools
  • We need a target operating model that can still change

Two to four short paragraphs on why this matters now.

How can we help you?

Every section visible on the page: real H3s, no accordion or tabs

Target operating model

How teams should work when they need a new operating model.

Adaptive operating model

Grounded in customer value growth. Fuelled by high-quality data. Redesigned around humans and AI agents. Orchestrated and linked to impact.

Our Operating Architecture framework

High-quality data and tools

Data quality, security and governance; knowledge architecture; tech platforms; AI tools.

New work units

Key functions, capabilities and workflows.

Orchestration: culture, value, capability

The same three words as Growth Office, which staffs what this page designs.

Related case studies

Constant speed carousel; pauses on hover All work

Why us?

Why Manifesto for this work: the team, the method, the results. Plain words, no claims we cannot prove. Our approach.

Our experts

How it works

Diagnose the current model, design the adaptive model, implement.

Related expertise

Related services

Related thinking

Tell us about your growth challenge