Operating Model Design
Also known as: Our Operating Architecture framework
How your teams, data and AI agents should work together
For leaders who need a new way of working, not a new tool.
Why this, now
- We are experimenting with AI, but the operating model has not moved
- Work is stuck between teams, data and new tools
- We need a target operating model that can still change
Two to four short paragraphs on why this matters now.
Proof
All workTarget operating model
How teams should work when they need a new operating model.
Adaptive operating model
Grounded in customer value growth. Fuelled by high-quality data. Redesigned around humans and AI agents. Orchestrated and linked to impact.
Our Operating Architecture framework
High-quality data and tools
Data quality, security and governance; knowledge architecture; tech platforms; AI tools.
New work units
Key functions, capabilities and workflows.
Orchestration: culture, value, capability
The same three words as Growth Office, which staffs what this page designs.
How it works
Diagnose the current model, design the adaptive model, implement.
Related expertise
Related services
Related thinking
- The Pricing ParadoxReport
- Loyalty without the discountArticle
Tell us about your growth challenge